• Avaya IP Office 500V2 Communications System
  • 9641G IP Deskphone
  • 9508/9608 Digital/IP Deskphone
  • 3725 Wireless DECT Phone
  • B159 Conference Telephone
Call Us: 859.737.9777

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Customer Feedback

Our company recently purchased an Avaya telephone system from Regal Communications, Inc. When shopping for a telephone system, there was no comparison between Regal and the other bidders...

Molly Keables, Contract Glazing Group, Inc., Louisville KY

I just wanted to take a moment to let you know how satisfied we are with our new Avaya telephone system and with the courtesy and professionalism of your staff. The transition was...

Dee Miller, DYKEMAN & ROSENTHAL, Attorney's at Law

Just dropping a note to say how pleased we are with the Avaya VOIP telephone system purchased from Regal Communications several months ago. Having reviewed proposals from five bidders, we are very pleased...

Alan Hamilton, Director of IT, Stewart Home School

The staff at Regal Communications, Inc. did an outstanding job installing our new Avaya IP Office Telephone System, integrating it with our data network and upgrading the network switches in our Richmond...

Vince Nassida, Quality Engineer, Enersys

Regal Communications recently installed a new 50 user VOIP phone system, AVAYA IP Office, for my company. They were the most competitive over four different quotations and proved to be the best...

Dan Johnson, IT Manager, Four Roses Distillery

We recently purchased a new Avaya phone system from Regal Communications. The installation was without problems or concerns. Also, the training provided was exceptional...

Dutch Ishmael, Dutch's Chevy Ford, Mt. Sterling, KY

Full Review

About Us

The dictionary defines the term "Regal" as excellence or magnificence. Regal Communications, incorporated in 1995, was created by James Moore and David Burchett with the sole mission of providing magnificent customer service and excellence in professionalism and knowledge to it's clients. What started out as a "Service Only" business has grown to a multi-location sales and service organization that serves the entire state of Kentucky, as well as Indiana, Ohio, Tennessee, and West Virginia.

Our account executives will work with you to meet your business and budget needs and will make finding the right business telephone system or office wiring simple and convenient.

Our customers appreciate the quick, honest and precise response they receive every time they need a communications solution. With fast and friendly service each customer feels as though they are our only customer.

With over 75 years combined experience our technicians' abilities are unparalleled by any other competitor in the area. We sell, repair and install business telephone systems. We will also perform administrative and user training for customers. If your business telephone system wasn't purchased from us, don't worry, we will work on any system no matter who sold it! Regal Communications Inc. is also a contractor for many national communication companies who entrust in us to provide the same quality customer service, and professional installation we provide to all of our customers.

We attribute the success of Regal to knowledgeable sales, experienced technicians and complete customer satisfaction.

Core Values

  • Customer Satisfaction: We meet all our customers needs, whether it be budget, business, or service needs, Regal Communications Inc. will get it done.
  • Reliability: Our customers know they can depend on us to keep their business telephone systems operating to the highest standards no matter the issue.
  • Consistency: Our staff performs our best work on every job no matter how small or large, perform work neatly, promptly and accurately our work is always done to the highest standards.

Regal Communications Inc. is proud to be a member of the Better Business Bureau, Business Networking International, Dun & Bradstreet, and the Winchester Chamber of Commerce. With a supreme standard of operation we can be assured that these affiliates can also be proud to call Regal Communications Inc. a member.

Regal Communications Inc. is an Avaya Authorized Business Partner and Leviton Certified Cabling Installer including Category 3, Category 5, Category 5E, Category 6, fiber optic and voice and data. Our technicians maintain IP Office, Definity, Partner ACS, Merlin Magix & Legend business telephone certifications and experience with many other telephone systems.


D&B Avaya Business Partner Leviton BBB Accredited Business